Refund Policy

Effective September 22, 2026. MaxProfilePic is a low-cost digital product delivered immediately after purchase and successful unlock.

Before you pay

The builder lets you upload, customize, and preview the designs before purchase. Please review the previews carefully before checkout.

When refunds may be available

If you are charged but cannot unlock or download the package because of a verified technical failure on our side, contact Support promptly with the transaction information. We will first try to restore access or delivery; if we cannot do so, we may issue a refund.

When refunds are generally not available

Because the digital package is previewable before payment and becomes downloadable immediately after unlocking, refunds are generally not offered for change of mind, dislike of a design that matched the preview, accidental use after successful delivery, or a third-party platform's later decision about an image.

Duplicate charges

Verified duplicate charges for the same intended purchase will be corrected or refunded as appropriate.

Consumer rights

Nothing in this policy removes rights that cannot legally be waived under applicable consumer law. Where mandatory law provides a greater remedy, that law controls.

Requesting help

Use Support and include the purchase date, amount, and transaction identifier. Do not send full payment-card numbers.